Zubair Maqsood

Barista/Cashier

At Metro Franchising I worked as a cashier and a barista. I provided an excellent customer dining and shopping experience. Some of my routine tasks included greeting customers, receiving orders, preparing customers’ orders, processing payments and operating a POS system. Throughout the day, I ensured all the machines are working properly, checked temperatures of freezers, refrigerators and other food storage machines. I restocked inventory, kept the workplace clean and organized. Made sure all the equipment is cleaned and sanitized. I also prepared food and beverages which we sold. During the workday, adhering to the company and city health code guidelines was a critical aspect of the job.

Uber Driver

As an Uber driver my goal was to provide the best customer service possible with 100% customer satisfaction. With my excellent customer service skills, I provided a great ride experience and kept a quality rating of over 4.85 out of 5. My job involved picking up and dropping off passengers in a safe, courteous and a timely manner. To achieve a great customer experience, I went above and beyond to fulfill customer requests. I also kept my vehicle clean, neat, odor free and free from mechanical defects.

Office Administrator

At Big Apple Art Gallery, I worked as an office administrator and a framer. My job duties included helping clients with their framing needs, answering telephone calls and responding to emails. I performed cold call for sales, mailed out advertisement materials to perspective clients and handled payments. Often, the job involved dropping off or picking up customer orders or office supplies. I also assisted the owner with any given tasks and managing correspondence. Some of the tools used were Basecamp for handling tasks and collaborating with other team members. Used the company’s own application to process orders. Also utilized the Microsoft Access to maintain a database. I also helped the owner debug and test the company’s website and mobile application.

Farmingdale State College

Academic distinction: Dean's List

I have a passion for technology and chasing challenges, which naturally lead me to pursue a degree in Computer Information Systems.

I enjoy leading and planning projects due to which my specialization was Systems Development Lifecycle in my field

Throughout my education experience I was able to lead countless projects to completion. One of such project was to lead a team of 2 to code an application for hiking.

Leading and working on this project was a great learning experience. I was able to apply my leadership and technical skills to the test as a student.

My team and I created an application that was able to track the movements of hikers and plot them on a map. The tracking allowed for hikers to view their hiking data such as;

Time, date and longitude/lattitude of the starting position, the time it took to complete the hike, the steps the hiker took, the elevation change, time/date of the completion

and the last coordinates of the finish. All of the tracking was done without the need for an internet connection which was vital to the purpose of the app.

I concived the idea for this app after one of my hiking mishaps. I was lost on of my night time hikes in the middle of winter. I was able to find my way back by retracing my steps.

After this incident, I wanted to create an app that would for an app to track the movements of the hikers and record data that could aid in the hikers in retracing their steps without the need for a GPS.